Recognising that incidents make up only a very small percentage of work done, we offer a comprehensive range of investigations services that explore the full breadth of work outcomes, from when things go well, to when things are difficult and to when things go awry. This humble and curious approach, supported by modern social science ensures that businesses maximise their ability to learn and develop, providing significant improvements in organisational performance beyond safety, quality and the environment.

Our range of investigation services are tailored to suit the complexity of individual organizations and their operations, with the primary focus being upon maximizing learning and development opportunities for all those involved.

We specialise in a number of leading incident investigation methodologies ranging from simple linear causality approaches such as ICAM, through to the more advanced socio-technical models of STAMP and FRAM; we also provide bespoke qualitative inquiry approaches which offer a more context rich understanding of incidents.

Our approach to incident investigation is founded upon a strong belief in restorative justice, one which seeks to bring resolution for all involved in a humane and sensitive manner, without blame or humiliation.

To discuss how we might be able to assist with a recent, or ongoing investigation.

If your inquiry is of an urgent nature, requiring our attendance at site, please feel free to contact us outside of normal hours.

Please contact us for further information